Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Claudia Flores

Claudia Flores

August 4, 2026

5  out of  5
rating by Claudia Flores
"Muy amable y paciente en mi cita de seguro de vida la Sra María la recomiendo"
We responded:
"Wow, thank you for the 5-star review, Claudia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Linda Leal

Linda Leal

August 3, 2026

5  out of  5
rating by Linda Leal
"This agency office is great Natalie was great to work with"
Profile photo of Maria Carla Aguilar

Maria Carla Aguilar

July 31, 2026

5  out of  5
rating by Maria Carla Aguilar
"Un recibimiento muy cortez de Maria a los seguros de mis necesidades"
We responded:
"Maria, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Manuel Torres and Team "
Profile photo of Rafael Lopez

Rafael Lopez

July 30, 2026

5  out of  5
rating by Rafael Lopez
"Natalie is such a great agent"
We responded:
"Hi Rafael, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Manuel Torres’s team.  Please reach out to us if any questions come up!  - Manuel Torres’s Insurance Team "
Profile photo of Earlene smith

Earlene smith

July 22, 2026

5  out of  5
rating by Earlene smith
"My girl Nadly is the greatest she has a great personality and she knows her job and my opinion is she does a great job"
Profile photo of Jackey Dominguez

Jackey Dominguez

July 9, 2026

5  out of  5
rating by Jackey Dominguez
"Laura fue un agente esepcional,me ayudo en un reclamo"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Manuel Torres’s Team! We deeply appreciate your kind words here in Waukegan . "
Profile photo of Stephen Demjen

Stephen Demjen

July 8, 2026

5  out of  5
rating by Stephen Demjen
"Vanessa with State Farm was extremely pleasant and easy to work with, not pushing in any way, just good down-to-earth quote? I am glad she contacted me as I will be going with them. Thank you, Steve."
We responded:
"Stephen, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Manuel Torres’s Team here in our Waukegan office. "
Profile photo of fredy amador

fredy amador

July 2, 2026

5  out of  5
rating by fredy amador
"Maria provides excellent customer service. I really appreciate how she answers my questions and helps me resolve my issues. Great servicethank you!"
We responded:
"fredy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Manuel Torres’s Team—we are always here to help!"
Profile photo of Mario Páez garcia

Mario Páez garcia

June 11, 2026

5  out of  5
rating by Mario Páez garcia
"Buena atención y excelente servicio gracias Laura"
Profile photo of CC CC

CC CC

June 5, 2026

5  out of  5
rating by CC CC
"Natalie was very pleasant and polite while providing excellent customer service, thank you for your help today ..Great work"
Profile photo of Kelly Guzman

Kelly Guzman

June 2, 2026

5  out of  5
rating by Kelly Guzman
"Maria Cardenas very helpful"
Profile photo of DJ GOLD

DJ GOLD

June 1, 2026

5  out of  5
rating by DJ GOLD
"Thank you Laura
Keeping me up to date with State Farm.
I will start using the app now that informed me of all the latest updates."
Profile photo of Karla Munoz

Karla Munoz

May 29, 2026

5  out of  5
rating by Karla Munoz
"Muy buen servicio y atención de Sra maria"
Profile photo of irene jaimes

irene jaimes

May 7, 2026

5  out of  5
rating by irene jaimes
"Maria Cardenas fue mucha ayuda y muy amable!!"
Profile photo of veronica ferguson

veronica ferguson

May 5, 2026

5  out of  5
rating by veronica ferguson
"Natalie and the other staff members are always kind and helpful if I need to call for info. I have been a customer of this location for 8 or so years and have had nothing but positive experiences."
Profile photo of Jorge Cervantes

Jorge Cervantes

May 4, 2026

5  out of  5
rating by Jorge Cervantes
"Excellent service and great prices!!! Totally recommended!! Maria cardenas was amazing!!"
Profile photo of johnny de jesus

johnny de jesus

March 6, 2026

5  out of  5
rating by johnny de jesus
"Called to get insurance proof to my bank Jason velez took care of business and made it easy for me Jason s da man!"
Profile photo of Jairo Torres

Jairo Torres

March 6, 2026

5  out of  5
rating by Jairo Torres
"Gracia por El excelente servicing Laura"
Profile photo of Maria Ayala

Maria Ayala

March 2, 2026

5  out of  5
rating by Maria Ayala
"Muy buen servicio de mi seguro con Maria"
We responded:
"Mil Gracias "
Profile photo of Nadir Matus

Nadir Matus

February 28, 2026

5  out of  5
rating by Nadir Matus
"Natalie was amazing, she attended to my inquiry pretty fast with adding an additional auto to my policy. She was very knowledgeable on my policy."
Profile photo of catalina abeja

catalina abeja

February 26, 2026

5  out of  5
rating by catalina abeja
"Jason velez muy buen servició fue muy amable"
Profile photo of Chencho Martinez

Chencho Martinez

February 24, 2026

5  out of  5
rating by Chencho Martinez
"Me gusta la atención a mis preguntas en state farm Gracias Maria"
Profile photo of Nohemi Gaytan

Nohemi Gaytan

February 24, 2026

5  out of  5
rating by Nohemi Gaytan
"Maria muy amable me explico todo muy bien
Gracias!"
Profile photo of Adriana Lara

Adriana Lara

February 19, 2026

5  out of  5
rating by Adriana Lara
"Jason fue muy amable y muy paciente"
Profile photo of Antonio Marcos

Antonio Marcos

February 13, 2026

5  out of  5
rating by Antonio Marcos
"Laura help me with my case a lot
She was so nice and helpful"